Support

Need a hand with Flaplist? Send us an email or find a quick answer below.

Email us

support@flaplist.com

Briefly describe what you need help with and include the email address you use for Flaplist. If something goes wrong, tell us what you were trying to do and attach a screenshot if you can.

Quick help

I can't sign in. What should I do?

Try signing in with the same email address and sign-in method you used to create your account. If you still can't get in, email us and describe the error you see.

Sign in

I can't open a shared list.

Ask the person who shared the list to check that you still have access and send you the link again. If the list was shared directly with your account, sign in with the email address it was shared with.

How do I get help with my subscription?

Email us with the address linked to your account. For an organisation subscription, include the organisation's name and describe your question about the subscription or payment.